What is Ask Disha 2.0 | Know all about IRCTC chatbot
Forget old way of booking ticket, get confirm tatkal ticket using Ask Disha 2.0
What is Ask Disha 2.0 and its uses
IRCTC has launched an AI chat bot named Ask Disha a digital interaction to seek help. it answer all queries of the passengers related to the journey. Apart from English, Disha is able to answer your query in Hindi and Hinglish too. Just you need to give command to Ask Disha by voice or chat you will get prompt reply.
What all the feature added in Ask Disha 2.0
Ask Disha help passenger in a conversational way to book e-ticket, Check PNR status, Failed booking, file TDR, cancellation of ticket,Tour package, Save passenger, Refund Status, Change boarding, Booking History
Forget old way of booking, Get confirm Tatkal Ticket using Ask Disha 2.0
Have you ever faced a problem of slow responding website at the time of tatkal booking. It is just because IRCTC server is overloaded. Irctc website or app showing error that unable to process your request due to heavy traffic that leads to the logout problem.
Irctc has given a best easy and secure tool Ask Disha 2.0 that help you to book tatkal ticket even in festival season. First i will let you know what all things are required before booking tatkal or general ticket though Irctc Ai chatbot.
Things Required for booking tatkal ticket using Ask Disha 2.0
- IRCTC user ID
- Access of mobile number or email id of your registered Irctc user id
Follow these steps for booking-
- First you need to open Irctc website or Mobile app click Ask Disha chatbot at bottom right side corner for website.
-
Enter your journey detail and select tatkal as journey quota then click book ticket to get list of the train.
- Now select the preferred train and click on AC at 10 am and Sleeper SL at 11 am for tatkal ticket.
- When tatkal booking opens Book Ticket button will be highlighted click Book Ticket to go on next page.
- Now you will be asked for IRCTC User id for otp verification. You will receive otp once the payment is done. Otp will receive at your registered mobile number and email id both.
-
Then you need to enter passenger details or you can save passenger earlier also then click continue.
- Now you got an option to enter your boarding station if you wanted to change and click continue.
- Now review your journey details with fare before proceding for payment.
- As you click Continue will get many option for payment. I personally recommend of making payment through QR scanner visible at your screen for fast payment and if you want to send request on upi id click on UPI option and enter UPI id where you wanted to receive request for payment.
- After making payment you will be send otp at your registered mobile or email id both . As you enter your otp your ticket will be booked and PNR will be visible at your screen. Ticket will be send at your registered email id and your mobile number, you can also take print after login in your irctc user account.
How to cancel train ticket through ASK DISHA 2.0
Irctc Ai chatbot provinding feature for the user to cancel ticket. Emphasize the ease and time-saving benefits of using IRCTC’s AI chatbot, Ask DISHA 2.0, for a hassle-free ticket cancellation experience.
Steps for cancellation
- First you need to visit the IRCTC Website or official app
- Locate and click on the 'Ask DISHA 2.0' AI chatbot assistant
- Initiating the Ticket Cancellation Process Scroll down and find the 'cancel ticket' option in chatbot
- Enter your mobile number associated with the IRCTC account.
- Follow the chatbot's prompts to log in to your account.
- View the list of your IRCTC account bookings provided by the chatbot.
- Choose the specific ticket you wish to cancel.
- Verify the details of the selected ticket displayed by the chatbot.
- Follow the chatbot's prompts to confirm the cancellation.
- Check your IRCTC account for the confirmed cancellation.
- Receive an SMS notification regarding the cancellation on your registered mobile number.